The lifetime guarantee for a Miss Grape bag covers manufacturing defects only.
Please note that this guarantee exclud esdamage to the zip, except in certain cases.

Fill in the form below and we will get back to you as soon as possible with the best solution for your problem.

In the case of a product with a factory defect, we offer a free replacement bag.
On the other hand, if the product is damaged, we offer a Crash Replacement with a reserved discount of 40%.