Over the past few years, Miss Grape bags have earned an unparalleled reputation for quality and reliability. We understand that the quality of your experience depends on the reliability of your gear. That's why we don't make bags that are designed to last a season or two; we make them to provide you with high performance and guaranteed enjoyment for as long as possible. We build Miss Grape bags to last a lifetime , which is why we offer such an extensive warranty. We guarantee you, the original purchaser, that this product will be free from defects in materials and workmanship for as long as you own it. This warranty does not cover damage caused by misuse or improper care. (Sorry, no free repairs if you feed your bag to the bears or clean it with a flammable substance.) Please note that this warranty excludes zipper damage.

Now for the official part: all Miss Grape Products are rigorously tested to ensure that the outdoor gear you trust meets our strictest and most rigorous standards.
In the unlikely event that there is a problem with your Miss Grape product (the “Product”), and such problem is caused by manufacturing defects in materials and workmanship, Miss Grape will of course repair or replace the Product in accordance with the warranty terms and conditions set forth herein.
If you have a second-hand Miss Grape Product, unfortunately this service does not apply.
This warranty applies only to the original purchaser of the Product, or to those who received it as a gift.
If you wish to claim under this warranty, please note that it only covers manufacturing defects.
We regret that the warranty does not cover damage due to misuse: for example, carrying inappropriate items, negligence, accidents, abrasion, exposure to extreme temperatures, solvents, acids, zipper wear, damage due to transport, or using the bag as a sled.
Another thing to remember is that the warranty provided here is limited to the value of the Product.
Therefore, the tent you brought with you will not be covered if you throw your bag off a cliff.
Incidental and consequential damages are expressly excluded.
Good news: the warranty is valid worldwide, and we allow you to have your Product repaired by sending it directly to our headquarters in Italy.
However, please remember to keep your original purchase receipt if you wish to claim under the warranty. Also, be wary of unauthorized or unauthorized repair practices, as improper or incorrect maintenance and repairs will void this warranty.
Miss Grape will cover any such repairs or replacements, as well as the costs of returning the Miss Grape Product to you. In the event of a Product replacement, if the Product is no longer available, we will find a suitable and equivalent Miss Grape product for you.
Manufacturing specifications are subject to change without notice.
Inspect your Product immediately after it has been handled by anyone else.
If your product is damaged during shipping, file a claim with the shipping company (which is insured against damage to your product) upon arrival, and if possible, before customs clearance.
This warranty is intended to give you specific legal rights.